Rules and Terms

Welcome to FASMPO.COM

When you access our website, it means you agree to these terms. The website reserves the right to change, edit, add, or remove any part of the Terms and Conditions of Use at any time. Changes take effect immediately upon posting without prior notice. By continuing to use the website after changes are posted, you agree to the updated terms. Please check regularly for updates.

Please read carefully before requesting a quote or placing an order:

WEBSITE USAGE GUIDELINES

• Users accessing our website must be at least 18 years old or under the supervision of a parent or legal guardian.
• We grant a license to use the website for shopping within the defined Terms and Conditions of Use.
• Commercial use or representation of third parties on this website is strictly prohibited without our prior written consent. Violation of any of these terms will result in immediate license termination without notice.
• This website provides product information; however, we are not the manufacturers, and reviews displayed on the site are personal opinions of customers, not ours.
• You must register an account with accurate personal information and update it when changes occur. Account holders are responsible for their passwords, accounts, and website activity. Notify us immediately of unauthorized account access. We are not liable for losses resulting from non-compliance.
• By registering, you agree to receive promotional emails. You may opt out anytime via the link in the footer of promotional emails.

CUSTOMER FEEDBACK

• All website content and customer reviews become our property. False information will result in account suspension or other legal measures in accordance with Vietnamese law.

REQUESTING QUOTES AND INFORMATION CONFIRMATION

• When requesting a quote on FASMPO.COM, a quote request ID will be issued. The request must be confirmed before processing.
• To expedite confirmation, provide complete and accurate delivery-related information and agree to relevant terms and conditions.

ORDER VALUE AND PAYMENT METHODS

• Payment options: International or Domestic Payments.
• For safety, payments are accepted only via bank accounts or CIF codes for international transactions.

PROMOTIONAL PROGRAMS

• FASMPO.COM, in collaboration with merchants, regularly offers special discounts.
• Typically, customers may purchase a maximum of five containers or more during promotional events. Terms of each promotion will be updated on the promotions page and may change without prior notice.
• FASMPO.COM reserves the right to reject orders not meeting promotion conditions without notifying customers. Please review terms carefully before participating.

SHIPPING AREAS

• FASMPO.COM delivers nationwide and internationally for products manufactured by our factories.
• In force majeure events (e.g., natural disasters, wars) causing delivery delays, FASMPO.COM will notify customers and be exempt from liability.

PRICING

• Product prices quoted via email at sale.fasmpo@gmail.com include VAT. Prices may vary based on time and promotions.
• In case of price errors, we will promptly inform customers and provide options to confirm new quotes. If we cannot contact you, the quote will be canceled, and a new one issued.
• Pricing differences may occur based on location. Customers can compare prices from different merchants to secure the best deal.

PRODUCT INFORMATION

• FASMPO.COM strives to provide detailed and accurate product information but cannot guarantee complete, error-free, or fully updated data for all products.
• If the received product differs from the description, contact Customer Support promptly for assistance with returns or exchanges, provided the product is unused.

POLICY ON COUNTERFEIT GOODS

• FASMPO.COM strictly prohibits selling counterfeit, pirated, or unauthorized goods. Factories must ensure product quality and origin compliance. Violations will result in suspension or legal action.
• Suspected counterfeit products should be reported to Customer Support.

CONTACT INFORMATION

FASMPO Co., Ltd.
52/51/1 Nguyen Sy Sach, Ward 15, Tan Binh District, Ho Chi Minh City, Vietnam
Social Apps/Calls: +84 938741145
Email: sale.fasmpo@gmail.com | CSKH: info@fasmpo.com

BRAND AND COPYRIGHT

• All intellectual property on this website is owned by us and protected under Vietnamese and international copyright laws.

LEGAL RIGHTS

• Terms and content on this website are governed by Vietnamese law. Disputes will be resolved in Vietnamese courts.

PRIVACY POLICY

• We prioritize customer data security. Transaction information is encrypted for safety. Once you complete transactions, you will exit the secure mode.
• Unauthorized use, interference, or data tampering is prohibited. Violators will face penalties and legal action if necessary.

SECURE AND CONVENIENT PAYMENTS

• Use only CIF code-based bank payments. Regularly monitor your bank account for safety.

TRANSACTION STEPS ON FASMPO.COM

1. Provide accurate information when requesting quotes or orders.
2. Make advance payments or provide L/C documents via sale.fasmpo@gmail.com.
3. FASMPO.COM confirms orders, begins production, and ships.
4. Verify, pay the balance, and receive goods.

DISPUTE RESOLUTION

• Disputes arising from transactions will be resolved through negotiation, mediation, arbitration, or Vietnamese courts as per Consumer Protection Law.

TERMINATION OF AGREEMENT

• Violating terms may result in account suspension. Dissatisfaction with the website's operation permits users to cease engagement.

For additional assistance, contact us via the provided channels.